Lifetime Workmanship Guarantee
We Stand Behind Qualifying Installations.
Qualifying replacement installations are covered by our lifetime workmanship guarantee for the original purchaser while they own the vehicle. The guarantee is nontransferable and covers installer-caused issues, including air or water leaks, plus the labor and materials needed to correct our workmanship.
WE STAND BEHIND OUR WORK
Need Help After an Auto Glass Installation?
Text us if you notice a concern that may be related to our replacement installation. We’ll review the service details, inspect the issue, and correct covered workmanship at no charge.
Tell us when you first noticed the concern and whether the vehicle has had any later damage, body work, collision, theft, vandalism, or weather exposure. Photos or a short video can help us evaluate the next step.
What to send our team
- Your vehicle and installation date
- A description of the leak or noise
- When you first noticed it
- Photos or other helpful details
AFTERCARE
Windshield Replacement Aftercare
Adhesive and vehicle requirements differ. Follow the technician’s guidance on drive-away time, washing, tape, and any vehicle-specific follow-up work. If an instruction is unclear, contact us before changing the recommended plan.
COMMON QUESTIONS
What to Know About the Guarantee
Qualifying replacement workmanship
Coverage applies to qualifying replacement installations for the original purchaser while they own the vehicle and is nontransferable. It covers installer-caused issues, including air or water leaks, and the labor and materials required to correct our workmanship.
External and pre-existing conditions
The workmanship guarantee does not cover new rock chips or impacts, accidents, theft, vandalism, acts of nature, self-inflicted damage, body deterioration, rust, pre-existing paint or pinch-weld adhesion problems, or other conditions not caused by our installation.
ADAS recalibration is separate
Auto Glass Atlanta does not provide, schedule, or coordinate ADAS recalibration. If your vehicle requires recalibration after glass replacement, you are responsible for arranging it separately with a qualified provider.
Chip repair and material limitations
Windshield chip repair has separate limitations and is not covered by the replacement-installation workmanship guarantee. A repair may remain visible and can spread before, during, or after service. Defects or failures in the glass, moldings, sensors, vehicle body, or other materials that were not caused by our installation are outside the workmanship guarantee.
Submit the workmanship guarantee claim form below. Alternative: Text 678-809-3466 with your concern. We review the original job, request photos when useful and arrange an inspection when necessary. We acknowledge claims promptly during business hours and schedule inspections or corrections within a reasonable timeframe; there is no promised fixed response or repair deadline.